![]() ![]() Highlight the mailbox name, then click OK and OK to close all previous windows.In the Select Users search field, enter the name of the shared mailbox and then click Find.Navigate to the "People I am delegate for" section.In the Advanced window, select the Delegates tab.In the Accounts window, highlight your Microsoft Exchange account and select Advanced.While logged in to Outlook, select Tools and then Accounts.After selecting the shared mailbox, a new window/tab will open and you will be working in the shared mailbox.Īccessing a Shared Mailbox with the Outlook Client Outlook 2016/2019 for Mac.You may also need to select the "Search Directory" option for the shared mailbox to be found by that search. Click Open Another Mailbox, then enter the name or email address of the shared mailbox and select it from the search results that are returned.Select the Account Manager link (the circle with your initials or Office365 profile picture) at the top-right corner of the window. ![]()
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